Program Rules & Promotions

1. Referrer must be an existing Frontier Broadband customer and enrolled in the Frontier Customer Referral program.
2. Eligible referrals are customers interested in signing up as a new Frontier Broadband customer.  To be an eligible referral, customers cannot already have an established Frontier broadband service or place an order through a different source other than the referral program. 
3. Employees of Frontier, their respective affiliates, subsidiaries, and their immediate family members and/or those living in the same household are not eligible to participate in the Frontier Customer Referral program.
4. Eligible referrals must meet the following criteria in order to receive the referral award:
   • Potential customer who is eligible for Frontier Broadband Service
   • Sign up as a new Frontier Broadband customer through the referral process 
5. Complete the referral form indicating customer is interested in internet services and include all required fields.
6. Your referral will be contacted within 2 business days.
7. Once Frontier contacts the referred customer, closes the sale, and the service is in and working for 60 days, both the referrer and the referee will be awarded with a $150 Virtual MasterCard for referrals submitted between 5/22/23 - 6/30/2023. Approved referrals submitted before 5/22/23 will receive a $100 Virtual MasterCard. 
   • Referrer and the referee will have 4 months (120 days) to redeem their award. After this time, the award will expire and redemption option will no longer be available on the awarded referral.
   • Once redeemed, The Virtual Mastercard is available for use for 4 months (120 days). Once this time has passed, all funds will be forfeited, and the card will expire.
   • The Virtual Mastercard card can take 1-2 business days to process before delivered, received once all criteria have been met.
8. Check your My Referrals page at any time for the current status of your referrals. You will receive notification via email when your referral has met the 60-day criteria and has been approved for an award.
9. SSN is required in order to proceed as earnings greater than $599 USD will be reported to the IRS.
10. Participants must provide SSN in the My Profile page to receive additional payouts above $599 USD.